COOKIE POLICY

Applies to the School Ops AIOS platform

This English version is provided for convenience. If there is any inconsistency, the Vietnamese version will prevail to the extent permitted by applicable law.

1. What are cookies?

Cookies are small text files stored on your browser or device when you visit a website. They help the website remember your actions and preferences. We may also use similar technologies such as local storage and pixels or tracking tags.

2. Why we use cookies

The School Ops AIOS website and/or platform may use cookies where needed to:

Maintain login sessions and authenticate accounts if login features are enabled;
Remember your preferences and settings;
Ensure security and detect or prevent fraud;
Analyze how the website or Service is used so we can improve user experience, if analytics is configured.

3. Types of cookies we use

3.1. Essential cookies (required)

These cookies are necessary for the website or Service to function properly, for example remembering display choices, maintaining login sessions where applicable, and protecting forms. They cannot be disabled if you want to use the related functions.

Example	Purpose	Duration
session_id	Maintain login session	Session
auth_token	Authenticate account	30 days
csrf_token	Protect against request forgery attacks	Session

3.2. Optional / functional cookies

These remember settings such as language and interface layout to improve your experience.

3.3. Analytics cookies

These help us understand how users interact with the website or Service through aggregated data, anonymized where possible. Analytics tools are used only when appropriately configured:

Tool	Purpose	Note
Google Analytics 4 (GA4) or equivalent tool	Measure traffic and usage behavior if enabled	Third party

4. Third-party cookies

Some cookies are set by third parties, such as analytics providers. Their data processing is governed by their own privacy policies. We recommend reviewing the policies of the relevant providers.

5. Managing and rejecting cookies

On your first visit, you may see a cookie notice where you can accept or customize non-essential cookies.

You can also control cookies through your browser settings: block, delete, or receive warnings before cookies are stored:

Google Chrome: Settings → Privacy and security → Cookies
Mozilla Firefox: Settings → Privacy & Security
Safari: Preferences → Privacy
Microsoft Edge: Settings → Cookies and site permissions

Note: if you block essential cookies, some features, such as login, may not work properly.

6. Policy changes

We may update this Cookie Policy from time to time. The latest version will be posted on the website with its effective date.

7. Contact

For questions about cookie use, please contact [email protected].